Platform

YANACOM offers you its New White Label Business Telephonic Platform
for all kinds of projects online and for all budgets.


 

This software can be used for the following projects :

  • Teaching / Online Learning
  • Online Clairvoyance
  • Online Chatting / Chat Rooms
  • Online Forums / Seminars
  • After Sales Service / Maintenance Service / Online Help Desk
  • Online secretarial service / Making commercial appointments

 
 

The features of the Platform are as follows:

  • Connect Agents and Customers via Premium numbers or via a secretary service
  • Management of Schedules / Agents
  • Wire Premium and Non-geographic numbers, statistics available for each number / Agents
  • Possibility of payment by Credit Card or by Premium Numbers
  • Billing management


 
 

The Platform is composed of two elements as following :

  • A dynamic Website (for a perfect visibility of the project)
  • Three management interfaces

 
 

Interfaces composition :

  • A management interface for secretaries
  • A management interface for agents
  • An administrator interface for management of :

  • Customers
  • Agents
  • Secretaries
  • Schedules
  • Transactions / Remittances / Billing
  • Statistics
  • Online operators visualizations (presence / attendance and communication control system when needed)